Refund Policy
Effective October 31, 2026 · Seller: Paper&Plan
Refunds through Paddle
Paper&Plan uses Paddle as its Merchant of Record. Our purchases are covered by Paddle’s Refund Policy, which sets the applicable eligibility, request periods, and processing rules. We adopt that policy rather than imposing a separate seller refund period.
Request a refund
Visit paddle.net or use the support link on your receipt. Include the email address used at checkout, your order reference, the Paper&Plan product purchased, and a description of the issue. Paddle handles refund requests and payment returns.
Digital products and your rights
This applies to catalog planners, bundles, and custom AI planner purchases. If a file is missing, damaged, or does not match its description, report that when requesting assistance. Nothing here removes your applicable statutory consumer rights.